How To Return Purple Mattress To Amazon

Purple Mattress Review

Unlike traditional foam or hybrid mattresses, Purple’s unique grid-shaped comfort layer offers a responsive sleep experience without overheating. It’s ideal for back and side sleepers of all body weights.

Purple, like other bed-in a-box brands also ships its mattress compressed inside a cylinder. It takes a few hours for the mattress to fully decompress.

Responsive Support

Purple’s main differentiator is the Hyper-Elastic Polymer Purple Grid, which covers the top layer. This gel-like material is temperature-regulating, breathable, and has a soft, squishy feel. It is also molded in a comfort grid, which increases airflow and helps to breathe the mattress.

This layer is complemented by a 3.5” transition layer of 1.8 lb density foam to provide additional pressure relief and support. The base layer is made up of 4” of poly foam with a 2 lb density to provide durability and structure.

All of the materials used by Purple are CertiPUR-US certified and free from harmful chemicals. Most of their foams are also CleanAir GOLD rated, which is another way they promote healthy sleep. Purple mattresses have a slight new mattress smell, but this goes away within a few days, especially if you are in a well ventilated room.

Motion Isolation

The Purple Mattress scores 7.5/10 on our motion isolation test, which means it limits the transfer of movement between sleepers. This is an excellent score for couples sharing a bed.

The top layer of the Purple Mattress is a patented hyper-elastic polymer grid called Smart Comfort Grid. This unique material buckles under heavier areas to offer support and create a floating sensation that many sleepers love.

The next layer is a 3.5 inch transition layer of soft foam that prevents sinkage. The base layer is a 4-inch medium-firm, high density polyfoam. This supports the rest the mattress.

The Purple Mattress is made from materials that are CertiPUR US certified. This means they meet standards of low emissions and chemicals. Like most mattresses, the Purple Mattress does emit an initial “new mattress” odor, but this will dissipate within a few hours when opened in a well-ventilated room.

Comfort Levels

The Purple Mattress is an excellent choice for most sleepers. The top layer of patented hyper-elastic polymer offers some great pressure relief. There is also a transition layer of 3.5 inches of fast-responding poly foam that keeps the top layer from sinking too much.

The base layer, which is 4 inches of high density poly foam, provides a solid foundation. Purple mattresses can be a bit too soft if you are heavier than average. The same goes for stomach sleepers. They need a firmer mattress to avoid painful pressure points in their lower back and neck.

Motion isolation is also very good on this mattress. Even when we move around a lot as a couple, the other person barely feels it. This is especially beneficial for couples with differing sleeping habits. Purple mattresses regulate temperature well. The GelFlex Grid and breathable cover allow for airflow so you shouldn’t have too much heat retention.

Warranty

Purple offers a 10-year warranty on their mattresses. It is offered separately from their sleep trial and return policy. The company does require a 21-night break-in period to let your body adjust to the mattress. After this, returns are fair game.

The warranty covers only structural and construction defects as well as indentations of one inch or greater depth. It excludes localized changes to firmness, wear, and any changes that may occur in comfort preferences over time. It does not cover damage caused by abuse or neglect.

Purple mattresses are shipped in a box for free and are easy to assemble. After removing the plastic wrap there may be a slight smell, but it should disappear within a few days in a well ventilated room. It is heavy and will take some strength to lift it. You’ll also need a bed frame or foundation to support it.