The Purple Mattress Better Business Bureau

Purple Mattress Review

Purple’s unique grid shaped comfort layer provides a responsive sleeping experience without overheating. It’s perfect for side and back sleepers of any weight.

Purple, like other bed-in a-box brands also ships its mattress compressed inside a cylinder. It takes a few hours for the mattress to fully decompress.

Responsive Support

Purple’s main differentiator is the Hyper-Elastic Polymer Purple Grid, which covers the top layer. This gel-like material is temperature-regulating, breathable, and has a soft, squishy feel. It is also molded in a comfort grid, which increases airflow and helps to breathe the mattress.

This layer is completed by a 3.5″ transition layer of 1.8lb density foam that provides additional pressure relief and comfort. The base layer is made up of 4” of poly foam with a 2 lb density to provide durability and structure.

Purple uses only materials that are CertiPUR US certified and free of harmful chemicals. Most of their foams are also CleanAir GOLD rated, which is another way they promote healthy sleep. Purple mattresses have a slight new mattress smell, but this goes away within a few days, especially if you are in a well ventilated room.

Motion Isolation

The Purple Mattress scores 7.5/10 on our motion isolation test, which means it limits the transfer of movement between sleepers. This is an excellent score for couples sharing a bed.

The top layer is a patented hyperelastic polymer mesh called Smart Comfort Grid. This unique material buckles under heavier areas to offer support and create a floating sensation that many sleepers love.

Next comes a 3.5-inch transition layer of soft, responsive foam that helps prevent sinkage. Then there’s a 4-inch base layer of medium-firm, high-density polyfoam that supports the rest of the mattress.

The Purple Mattress is made from materials that are CertiPUR US certified. This means they meet standards of low emissions and chemicals. Like most mattresses, the Purple Mattress does emit an initial “new mattress” odor, but this will dissipate within a few hours when opened in a well-ventilated room.

Comfort Levels

The Purple Mattress is an excellent choice for most sleepers. The top layer of patented hyper-elastic polymer offers some great pressure relief. A transition layer of 3.5-inches of fast-responding foam poly keeps the top layer from sinking.

The base layer, which is 4 inches of high density poly foam, provides a solid foundation. Purple mattresses can be a bit too soft if you are heavier than average. The same is true for stomach sleepers. Firmer mattresses are better for them to avoid developing painful pressure points in the lower back and neck.

This mattress is also excellent at reducing motion. Even when one of us moves around a lot, the other sleeper barely feels it. This is especially beneficial for couples with differing sleeping habits. Purple mattresses regulate temperature well. The breathable cover and GelFlex Grid allow for plenty of airflow, so you shouldn’t experience too much heat retention.

The Right to Rent

Purple offers a 10-year warranty on their mattresses. It is offered separately from their sleep trial and return policy. The company does require a 21-night break-in period to let your body adjust to the mattress. After this, returns are fair game.

The warranty covers only structural and construction defects as well as indentations of one inch or greater depth. It excludes localized changes to firmness, wear, and any changes that may occur in comfort preferences over time. It does not cover damage caused by abuse or neglect.

Purple mattresses ship free in a box and are easy to set up. There may be a slight off-gassing smell right after you remove the plastic wrap, but this should dissipate within a few hours in a well-ventilated room. It is heavy and will take some strength to lift it. You’ll also need a bed frame or foundation to support it.